If you cannot log in after repeated attempts, please contact the HelpDesk at ext. 278 (423-785-8278). For after-hours support, call the office, press 1 when the automatic attendant answers, and then press 1 again to connect to the after-hours support line. Leave a detailed message, including a number where you can be reached.
I can't click on the "Get Started" button, what do I need to do now? This is caused by the ActiveX controls being blocked, please follow the instructions here.
I followed the instructions under "ActiveX will not run and still can't get connected, what now? You may need to install the clients manually if this is the case. To do so, follow the instructions here.
So, are you ready to continue and get to work?
If so, please proceed to the next page, here we will show you what to expect the first time you connect in!
